Bios
Meet J. Eldridge Taylor,
Jr.
James
Eldridge Taylor, Jr. (J.T.) is a life-long resident of Los Angeles
and is actively involved in his community. Diverse activities
include the Lions Club; Atherton Men of Today and Tomorrow (mentorship);
Community Network- LA; Holly Park Homeowners Association; and
Sunday School teacher at Atherton Baptist Church.
Professionally,
J.T. has more than 23 years of experience in all aspects of
sales and customer service, largely with SBC/AT&T.
He began his career as a Plant Service Clerk/611 Repair Operator
and rose through the ranks to retire as a senior manager and
Account Executive. While successfully building new customer
and business relationships under SBC's Winback program, J.T.
won honors for his sales achievements and creativity.
He
has managed multimillion dollar budgets and trained other high-level
sales professionals while creating referral strategies that
leveraged SBC's many internal sales channels. You can email
J.T. at EMAIL.
Meet
Natali Taylor
What
differentiates Natali Taylor from her contemporaries? More
than a generation of professional experience in the area of
Customer Service. A review of Natali's employment history
further underscores the distinction: Nearly every position
held contains the words "customer", "service",
or "representative".
From
the hours she spent assisting her mother in her first job
as a switchboard operator in a car dealership, to a career
in Law Enforcement with the California Highway Patrol and
Redondo Beach Police Department, to her most recent post managing
large organizations of service representatives, Natali has
distinguished herself as someone that protects the customer's
interests. Her passion for quality service is shared by her
peers and subordinates.
As
JET's Vice President and COO, Natali's experience and education
(she received her BA in Business from the University of La
Verne) benefit a broad array of customer types and sizes.
Her viewpoints are especially valued by retailers and marketers
whose products and services are focused on women. She is active
in her community and serves as a role model for others that
are determined to see their lives make a difference. You can
email Natali at EMAIL.
